Vehicle Registration Blog

Simple Vehicle Registration Renewal Service Creates High Customer Satisfaction for Banks

It’s surprising how often simple services provide the highest return in customer satisfaction and positive brand association.

For example, selling postage stamps or offering motor vehicle registration renewals.

Vehicle Registration Renewal @ IL Banks

Remember when you could only buy postage stamps at the Post Office? Okay, maybe this is dating some of us, but you couldn’t always buy stamps at your local grocery, drugstore or even online. You used to have to go to the Post Office – a major inconvenience to get something as simple, yet necessary, as a book of stamps. Fortunately the Post Office changed their policies and now purchasing a book of stamps is as easy as going to your local drugstore.

The same is now true for motor vehicle registration renewals. Thanks to a change in the law by the Illinois Secretary of State (SOS), much like buying a book of stamps, Illinois residents no longer have to hassle themselves with going to the DMV for a transaction as simple, yet necessary, as renewing their vehicle stickers. Now Illinois residents can go to a nearby bank and renew their vehicle stickers in just a matter of minutes.

Vehicle sticker renewal is a simple service for a bank to provide. But by offering a convenient location, calm environment and quick transaction time for vehicle sticker renewals, you save your current and potential customers a drive to the Illinois DMV, the interaction with a frustrating and hectic environment, a long line and possibly slow transaction service. And by saving your customers and non-customers a potential headache, your bank’s brand resonates with good feelings and a positive association. This is an excellent way to improve customer retention and new customer acquisition.

I know this from my own experience. I clearly remember the drugstore where I bought stamps to get a card in the mail on a Sunday night. By selling stamps, this drugstore made my day much easier, and I remember, and thank them for that.

TagsOnSite is the industry leader in Electronic Registration and Titling (ERT) and can help your bank offer this simple motor vehicle registration renewal service that resonates so powerfully with your clientele.
Our system is easy to use, simple to implement and a great ROI for customer acquisition and customer retention.

Visit our website or call 888.693.1850 to learn more about TagsOnSite and set up a free demonstration today.